Refund policy

Refund/Exchange Policy

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Returns 

We offer hassle-free returns. For any reason, if you'd like to return your item, we will be happy to do so. Please email support@jewelsbySunaina.com and include your order number in the subject line. 
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Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@jewelsbysunaina.com and send your item to: 850 Lee St., Elk Grove Village, IL 60007.

To complete your exchange, we require a receipt or proof of purchase.

Once your item is received and inspected, we will send you a message to notify you that we have received your item. We will also notify you of the approval or rejection of your exchange. If you are approved, then your exchange will be processed.

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Shipping
To return your product, you should mail your product to: 850 Lee St., Elk Grove Village, IL 60007

If the item is damaged Jewels by Sunaina will be responsible for paying for your shipping costs for returning your item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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